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I absolutely love this dentist. I have four children and the staff always does their best to schedule them at convenient times for me-and they always take into consideration my schedule and travel difficulties. The staff knows me by name and the doctors are happy, knowledgable people. We have only had pleasant experiences with each visit. My girls come out of their appointments with smiles and giggles. I wish everyone was as considerate and hospitable as Midcoast Family Dentistry. ~T. Marves
I've been a client for at least 10 years, and have always felt welcome and that the staff seems to really care about me as not just a patient, but a person as well. They have always been kind, courteous, and caring. Thank you very much! Keep up the great work! ~J. Bickford
Laureh (dental tech) is a delight. She is so gentle, yet thorough. Dr. Thivierge was informative and reassuring about two issues I was having: what turned out to be a minor fracture in a molar, and explaining away a red spot on my throat. In addition, the front desk staff is always professional, helpful, and cheerful. They provided a quote for me for future work. I never mind going into this practice. ~N. Dowling
It is a genuine pleasure to visit your office. As I walk through the front door the waiting room is soothing, bright and welcoming and I'm always greeted with kindness which in itself is comforting. Laureh brightens the day with her greeting and her friendliness is calming and genuine. Her questions relating to the visit cover past and present health conditions and she is a great listener. She is exemplary in her field. I often feel somewhat guilty that I didn't take better care of myself between visits which in a way inspires me to improve so that she doesn't have to work so hard. In all honestly I look forward to the visits because the office is such a welcoming, uplifting space with and incredible dentist. Thank you. ~M. Caires
I've been going here my whole life. The staff is always courteous, professional, and do a great job explaining everything and keeping my teeth clean. Provide helpful advice, always take time to answer questions. They work directly with my insurance to seek reimbursement. Dr. Randy is wonderful, very kind and very thorough in his work. I like this place so much I still come back for my check-ups when visiting family, even though I don't live in Maine anymore! ~B. Anderson
I was in for a recent filling. I was made to feel comfortable, no pain and Dr. Randy was very caring to make sure I was at ease. I've been a patient of Midcoast Family Dentistry for over 10 years. Dr. Randy and his staff are always professional, friendly and make you feel comfortable. I've referred many friends and family members to their office with confidence they'll have a great experience too. ~P. Byrnes
You have a great bunch of office girls!!! The staff is always very helpful they go above and beyond! When I have my cleaning I'm very comfortable knowing that I will get the BEST care! Thank you all! 😊~M. Jarvis
Everything went very smoothly from the check in to payment. The staff is pleasant...My dentist is awesome....he listens to what you have to say. The work was completed quickly and accurately.....Thank you for a great experience for a patient who really doesn't like to have dental work done. ~B. Roscoe
I was very impressed with how thorough my initial examination was - X-rays, questions about my usual dental hygiene routines, and thoughtful discussion of my concerns. Both the dentist and his assistants were friendly and extremely professional. I was very impressed with the standard of care. ~J. Conrad
My routine check-up and cleaning could not have gone better or more smoothly. Even though I arrived early, all of the staff was ready for me. Check-in was pleasant and efficient, as was the professional treatment from the hygienist; not a minute was spent waiting for the dentist to examine me. As always, he and the entire staff make you feel you are their only patient of the day. There is plenty of space given within the visit for questions and you never feel rushed. And there is always a cheerful feeling in this practice, which makes the trip to the dentist as good as it can be....I'd definitely recommend them to others. ~K. Bachus
My experience with this Midcoast Dentistry has always been a great experience. The people I speak with on the phone are very helpful, Friendly and courteous, From the min. I walk in the door the personnel is always smiling. They acknowledge my presence with a greeting that makes me feel that I am like family. The staff that does the intake are very thorough. The doctor that deals with the troubleshooting and future plan for care is very informative and patient with explanations of procedures making sure the plan and goals are understood. The doctor is very gentle with procedures. The dental assistant is very pleasant and very gentle with the cleaning and x-ray that need to be done. I feel this dentistry is in great standing with me and I trust them in regards to the information and treatments I receive. Thank You ~Tina Weeks
After years and years of bad experiences --- and a LOT of dental work --- I finally found Dr Randy, who was gentle, understanding, and kind. The entire office staff has an upbeat attitude, and it is reflected in the treatment I get from everyone there. They have worked with me to overcome my fear, they make sure I am comfortable, and I don't even mind getting my teeth cleaned more often. I've had extractions, implants, crown replacements, and have left smiling. Dr Randy and his staff are the best! ~C. Bacon
These are all friendly people who work here and they seem to do whatever possible to make my family feel comfortable and relaxed. This is important since we get rather uptight when it comes to any type of appointment with a doctor. Dr. Randy is wonderful and has a great personality with us. In my experience, he discusses options with us concerning what can be done without being pushy. It's more of a conversation than a lecture. We have had great experiences with every appointment and have come out of there feeling we've had excellent check-ups and advice. I do highly recommend Midcoast Family Dentistry to anyone. We have been more than happy. I can't stress enough how much it means to us to go there and feel comfortable as opposed to stressing out in the waiting area! Thank you. ~M. Kufrovich
My experience was beyond what I expected!!! Your level of customer service is beyond compare! Everyone who works at MidCoast Family Dentistry “gets it”. It is very rare. Very few can replicate what you have, don’t lose it!!! Please take over the medical field, they need lessons from you! I would absolutely recommend your office to everyone. ~K. Hawthorne
Dr. Randy was awesome! He was very professional in our determination of choices for our follow-up appointments. He explained the different options available and left the decision up to me but his guidance and knowledge were readily available. My overall experience was above what I expected. This is the first time I have ever gone to a dentist and felt no pain whatsoever! Dr. Randy and his staff are the best! I am not afraid of going to the dentist any longer and that is good for my health and the state of my teeth. I highly recommend MidCoast Family Dentistry. My family will also be getting our dental needs taken care of there. Dr. Randy and his staff kept me apprised of each step in the process and also explained choices adequately enough for me to make decisions that would be best for me. As far as insurance, I am insured by two policies and the office bills for one, but offers to help with the secondary provider, can't get much better than that! The entire office was awesome! From the front desk to the billing, to Dr. Randy himself, the entire staff makes you feel comfortable. Everyone is smiling, and I feel that is important in a dental office and I am sure to a lot of other people. It shows they enjoy their work and care about their patients. I am actually looking forward to the rest of my appointments. ~George Mele
It is my pleasure to be a regular patient of Dr. Thivierge. I have lived in 8 different locations around the country and have had numerous dental experiences. Of all these, I place the highest value on Dr. Randy and his staff. Dr. Randy has provided us (my wife and I) with both routine dental services as well as complex bridge and implant reconstructions, all of which were done with no complications or residual issues. I am especially impressed with Dr. Randy’s mastery of anesthesia. Absolutely painless delivery technique and always a very effective and complete nerve block. Dr. Randy always takes the time to answer all questions….even if it has nothing to do with dentistry! If you want an uplifting experience you will never forget, visit this dental office! ~T. Kirkham