Do you have a comment or success story you would like to share about

 MidCoast Family Dentistry?

 

E-mail us at midcoastdentistry@yahoo.com.

 

We value our patients' feedback and are always looking for ways to improve our services!

                                                                                   Thank You

 

The first evening of my Maine vacation my husband and I went out for our long awaited lobster dinner. While enjoying my salad I bit down on a piece of peppercorn that the mill hadn't ground finely enough and broke off a piece of a tooth, or crown, I wasn't sure. I immediately became worried that this might turn into another dental nightmare. Having experienced several painful episodes over the years, I have developed a real fear of dental work. I also assumed this would probably turn out to be quite expensive. Luckily for me our very dear friend, who coincidentally works for Dr. Randy took the reins and before I knew it, I had an appointment the next morning. He met me at his office, arriving with a big smile, and apologies that my Maine vacation was starting out on the wrong foot. This by the way was a Sunday, and Dr. Randy's day off. After he gently took a look, he said that a piece of crown had broken off. It was a cosmetic repair if I decided to have it repaired when I returned home, but the crown was fine otherwise. He ground off the rough edges and said I was free to go. I couldn't believe it, he didn't charge me! All of a sudden, I felt like a black cloud had lifted, and I was finally starting my vacation on a proper note. I walked out of there smiling, feeling incredibly relieved. It's so rare these days to have such a positive experience that I had to write a much delayed testimonial. Thank you Dr. Randy, you are a real peach, and the world could use more like you. If I lived in Maine, without a doubt, you would be my dentist. I hope some day if you need help somewhere away from home that someone will be as good to you.

~M. Cafarelli-Connecticut

 

Your office is very nice and organized. The tour was an excellent idea! I really appreciate all of your options.

~G. Decher

 

Logan's first ever trip to the dentist was a success! Thanks to Samantha, Dr. Randy, and the staff at MidCoast Family Dentistry for making it a pleasant one! Teeth inspected & counted, (somewhat) polished, and "painted" with fluoride...not too bad for his first time! He even got to learn how to work the special water faucet and came home with a snake tattoo! 

~D. Bailey

 

Excellent care for a patient with Alzheimer’s Disease by Kimberlee Peterson  ~R. Moody

 

I have always been treated respectfully and in a friendly manner. Your hygienist Kim is wonderfully thorough and careful not to hurt you. The office staff is always helpful and the place is well kept. I have and would recommend your office to my friends and family. ~M. Perry

 

I was very, very pleased with my visit. It was my first time here and I look forward to coming back. -Duane N.

 

I have never been treated with such compassion. I had always had bad experiences and went through the door upset. If I had realized, I would have come years ago. I would recommend the MidCoast Family Dentistry team to everyone. Dr. Brian and Sam were wonderful in explaining everything that was going to happen. Your receptionist is just wonderful as is everyone. I can’t say enough good about your practice, and I could not believe how fast and great everything was. I really appreciate the patience, kindness and understanding given to me.   –I. Widdecombe

 

My experience was much better than expected. By far the best dentist I’ve been to.    –   Anonymous

 

I was impressed with the thoroughness of the experience. Your office was very nice and helpful and I appreciate your early hours.  – Anonymous

 

Your facilities are attractive, comfortable, your staff more than competent and your clerical staff is friendly and outgoing. Thank you.   – Anonymous

 

You have a wonderful staff and impressive dental equipment.  – Anonymous

 

I was really impressed that my hygienist, Kim remembered our conversation from a year ago. What a great memory.   –Anonymous

 

I am a human again, thank you Sue. I had no idea just what I have been living with until this morning. Please mention to Docs Randy and Brian that I am about the happiest girl in Maine this morning! Thank you to all three of you   - Kelly

 

Your staff gives me the information and details I need to know. Every time I have been to our office my experience is better than expected. Your staff and doctors are exceptional!!   - Anonymous

 

The office staff is friendly and knowledgeable. I find it easy to go to the dentist. Plus, you treat my entire family well. Thank you!  ~E. Weiss

 

Everyone is very friendly and very accommodating. It makes it easier for a person who has always gone to the dentist with trepidation to be able to relax.  – Anonymous

 

All my needs were addressed very thoroughly. My experience was better than expected. I have recommended your office to friends/family. My treatment needs were met to the full extent. I was very impressed with the office, treatment and employees. -  Anonymous

 

My tooth feels back to normal, yay!  - Anonymous

 

Fantastic work Dr. Randy and Staff.  – Anonymous

 

Keep doing what you’re doing – Anonymous

 

Very thorough and professional treatment – Anonymous

 

This office is the most pleasant and professional that I have ever visited. Kim is great!    ~Florence B. 

 

Laura was friendly, firm, efficient and thorough. – Jim

 

I received two fillings where I had deep cavities when I had my visit. I didn’t expect to be treated so well, because of previous dental experiences. I felt like my needs were important to you and that you cared. So I want to say thank you for a great experience from a dental visit and keep it up!  ~ Anonymous

 

I love your office and the doctors, you are the best dentist I have ever had. – Anonymous

 

You’re the best, the best practice in the state. – Anonymous

 

My visit to your office was more than I expected. I would recommend your office 100%. Everyone is so nice your staff is so helpful and makes me feel great. – Anonymous

 

Everyone was so nice to my kids. I have recommended your office several times and I appreciate how you get me and my three kids in all at the same time. – Valerie Simmons

 

I no longer have headaches. Thank you! – Anonymous

 

Everything was explained very thoroughly and I was always asked if I had any additional questions. My appointment was much more than I ever expected. You went above and beyond to explain my treatment options. We are so happy we switched to your dental office, we couldn’t be happier. – Anonymous

 

Every question was answered with confidence and assurance. As always your office has such a friendly and professional atmosphere. I really enjoy my visits to MidCoast Family Dentistry I actually have recommended you to 2 co-workers and they are now patients and very happy. My treatment needs were explained adequately and with confidence. Thanks. – Anonymous

 

Dear Randy,

We go back 25 years of you being my dentist. You have done a great skillful amount of work on my teeth. You have a very good staff and they always fit me in when I call. I can only remember a few names, Jody, Tammy and Jillian. I'll be 90 this year and still have a healthy set of teeth, due to your wonderful care.       -E.E.

 

I have been a patient for over 3 years now, and I have yet to be disappointed. Even when you took an x-ray and found a cavity. It is technology at its finest to see my xrays show up instantly on the screen. I not only was able to see the cavity for myself, I was then told my options, a timeframe, and a cost for fixing it, and this was all before my appointment was over. My entire family now comes to your practice, even my husband who used to be terrified of dentists. I am convinced that you will be servicing my family for years to come. -J.S.

 

I am Francina Pearse and I hate to go to the dentist. Or I should say, years ago, I disliked going to the dentist. I would much rather go to the Doctor. But over the years as I grew older I have changed...some what. Years ago I found that I had to get a new dentist as my other one had retired. Where do you look for one? I'll tell you...you ask all your friends who they are going to. This is how I found Dr. Randy Thivierge. I made an appointment over 20 years ago and I am still going to him. We've had some interesting appointments, besides the regular teeth cleaning, filling cavities (I've had a lot, as my teeth are soft) and of course he has had to pull some. All work that he has done, he always talks to me about what he is going to do before he does it. Sometimes I have questions, which he always answers, and some times we just discuss the problem. It is unbelievable what he can do...you see I gag easily. When he is working on my back teeth, and I start to gag, he can pull back and flip me into a sitting position so fast you can hardly believe it. Would I recommend him to people? You bet your life I would. -F.P.  

 

Let me begin by stating how responsive this office was, I had an extremely short wait from the time I called to make a new patient appointment for my children. I was offered to have my daughter’s appointments back to back so there would be little delay. When I arrived at the scheduled time, they took both girls in and even put them in rooms next to each other. For a busy Mom, this was fantastic! The hygienists explained to my children the method of their hygiene cleaning so they didn’t have any anxiety. At even our first visit, I could tell that Dr. Randy was no ordinary dentist. He was pleasant and patient with my children and our questions. The entire staff was friendly and made my visit an easy, comfortable experience, and I couldn’t have been more impressed. L.C. Washington, ME

 

Hello fellow grinders. To make a long story short, I have tried night guards for years, none worked, so I lose teeth. Then, Dr. Randy showed me this night guard that is about a half inch wide. Well I wear it without choking and I know it will protect the teeth I have left. Thanks, Juanita of Camden

  

I recently moved to the area and was referred to MidCoast Family Dentistry, thinking I only needed to continue with routine cleanings and check ups. My gums had been bleeding and very tender for quite some time, and it turned out that I needed to have periodontal work done before we could even address the condition of my teeth. After two sessions with Heather my mouth feels completely different. I hadn't realized how gingerly I had been brushing my teeth to try to avoid bleeding, or how I had been chewing on one side of my mouth to avoid pain. Now I am able to chew, brush, drink hot and cold drinks without pain, and I no longer see any blood at all when I brush or floss. Another benefit has been that I am now flossing consistently. It was one of the chores that I often left out at the end of the day. Now that my gums feel healthy I want to keep them that way, and I never forget to floss. -Anonymous